Terms, conditions & process

Process

  1. Choose your design and colourway using the examples provided in the store.
  2. If you would like your custom design framed, let us know which frame using the frame options.
  3. Upload typed recipe on a Microsoft Word Document or Text document with recipe title, ingredients list and method.
  4. We will put your custom recipe design together choosing 1-3 raw ingredients from the recipe (illustrations and colours at our designer’s discretion). If you have specific ingredients/illustrations or colours in mind please let us know and we will do our best to accommodate your requests.
  5. Changes over and above those stated in our ‘PROOF APPROVAL PROCESS’ will incur additional charges as stated below.

General notes:

  • By choosing your design, you are choosing fonts, design elements and general layout. Layout may change to accommodate recipe text.
  • Please think about the length of your ingredients and/or method. Less words are visually more effective.
  • We will aim to have your custom design proof back to you within 3 working days.
  • Once you have signed your design off via email, we aim to have it ready to post within 2 working days.
  • Please choose your design and colourway carefully.
  • Frames subject to availability. If your chosen frame isn’t available at time of selection, we will let you know.
  • Vouchers are available on request.

Proof approval process:

  • Please check your design carefully. If there are any typos or recipe errors to correct, you have the opportunity to submit 1 round of changes.
  • Any subsequent changes after proof 2 will be charged at $40/hour.
  • If you would like to change the design or colourway after receiving your proof, we can do this for you at a charge of $40/hour.
  • To accept this proof, reply to this email with ‘I accept this proof with no changes’

Colourway options

  • Minimal colour
    • Includes colour illustration
    • Includes black text & design elements
  • Full colour
    • Includes colour illustration
    • Includes coloured text & design elements
  • Black and white
    • Includes sketch illustration
    • Includes black text & design elements
  • Chalkboard
    • Includes sketch illustration
    • Includes white text & design elements
    • Best suited to Design 3 & 4
  • Recycled look card
    • Includes sketch illustration
    • Includes black text & Design elements
    • Best suited to Design 3 & 4

Shipping & handling:

    • All prints will be sent in a tube via NZ Post ParcelPost tracked. Delivery target is up to three working days nationwide.
    • All framed prints will be bubble wrap protected and wrapped in brown paper.
    • Molly & Nostalgia devolves all responsibility for damaged or lost goods in transit.